Capitán HD

Helpdesk Solution

Key Features

Real-time notifications, via Email, SMS, and inside our platform.

Invoice easily on Service Requests, based on your SLA contracts

Track Service Requests from A-Z.
Analyze your support team efficiency.

Customizable Email Notifications, based on predefined events & workflows.

Manage all of your customers, each with its own configuration.

Create tickets easily. Attach files with a single click.


Using Capitán HD, your customers can easily track their questions & issues using our Customers Portal.


Tickets can be categorized, prioritized and assigned to the right supporter easily.


Produce reports with a single click helps you to receive all the data you need to improve your organization. Export to PDF, Excel and more…

Available Everywhere You Go

Mobile, PDA & Tablets
Full Integration

What are you waiting for