Real-time notifications, via Email, SMS, and inside our platform.
Invoice easily on Service Requests, based on your SLA contracts
Track Service Requests from A-Z.
Analyze your support team efficiency.
Customizable Email Notifications, based on predefined events & workflows.
Manage all of your customers, each with its own configuration.
Create tickets easily. Attach files with a single click.
Track
Using Capitán HD, your customers can easily track their questions & issues using our Customers Portal.
Organize
Tickets can be categorized, prioritized and assigned to the right supporter easily.
Analyze
Produce reports with a single click helps you to receive all the data you need to improve your organization. Export to PDF, Excel and more…
Available Everywhere You Go
Web
Available to any device (PC, Notebook, Tablet) with an Internet Connection.
Mobile, PDA & Tablets
Fully Responsive. Optimized for mobile devices, tablets & wearable devices.
Full Integration
Works magically with all Capitán Modules. Nevertheless, your data could be synced your existing information systems, using our fully integrated sync module.
